Get Your Passport at SM, Get Your Driver's License at SM, Get Your Birth Certificate at SM, LTO Satellite Office at SM, Land Transportation Office Satellite Office at SM, DFA Satellite Office at SM, PSA Satellite Office at SM, Philippine Statistics Authority Satellite Office at SM, Department of Foreign Affairs Satellite Office at SM, SM Business Service Center, Business Service Center at SM, SM Services

Are you due for a driver’s license or passport renewal? Or do you need an NBI clearance or a copy of your birth certificate? If these #adulting requirements (and the legwork they entail) make you groan, here’s some good news: You can actually secure important government-issued IDs and documents at SM Supermalls—and in between shopping errands, too!

All you have to do is make a beeline to the SM Business Center nearest you or visit the satellite branches of various government agencies within the mall complex. Aside from being easily accessible for all, they’re also safe and within the vicinity of dining and entertainment options so you won’t go hungry or get bored. How’s that for convenience?

From banking errands and bills payment to other essential services, you’d be surprised at all the grown-up tasks you can easily tick off your list at SM. Here’s a quick list of some of the important government requirements and documents you can get your hands on at the mall plus what you need to prepare for a hassle-free experience.

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Birth Certificate

What’s it for: A basic requirement for Filipinos of all ages, this document is a must-have at all times as it confirms your basic personal information: your name, age,  birthday, birthplace, and parents, as well as the legitimacy of your citizenship. You can use this when applying to school, for work, as well as for obtaining other government IDs.

How and where to get it: Simply visit the SM Business Service Center at SM Supermalls. To confirm if the SM Business Service Center is open to serve you at your preferred mall, you can check out our mall directory or contact us at 8876-1111.

Requirements: Valid ID, filled out application form, processing fee (P180*)

*This may be subject to change without prior notice.

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NBI Clearance 

What’s it for: Valid only for six months to a year, this clearance from the National Bureau of Investigation (NBI) proves that you are a citizen of good standing, with no previous or existing criminal charges under your name. That said, it’s a mandatory pre-employment requirement and may also be needed in the processing of other government documents. 

How and where to get it: All you need to do is fill out and file an application online before visiting an NBI service outlet at SM Supermalls. You can check if an NBI service outlet is available at your nearest SM Supermall by visiting this portal.

Requirements:  Valid IDs, filled out application form, processing fee (P115 to P415*) 

*This may be subject to change without prior notice.

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Passport

What’s it for: This travel document is issued by the Department of Foreign Affairs (DFA) to certify the holder’s identity and nationality for the primary purpose of international travel. It counts as a valid ID, too!

How and where to get it: Secure an appointment with a DFA satellite office online. To check if a DFA office is open at your preferred SM Supermall, please check our mall directory or call us at 8876-1111.

Requirements:  Confirmed appointment, old passport (if available), valid ID, filled out application form, original birth certificate, original marriage contract (for married females), processing fee (P950 for regular, P1,200 for expedited, P350 penalty for lost or mutilated passports*)

*These may be subject to change without prior notice.

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Driver’s License (Renewal)

What’s it for:  Perhaps one of the most important IDs for city dwellers, your driver’s license is pretty much your ticket to everywhere—if you’re driving, that is. Make sure your license stays up-to-date and not expired unless you want to be slapped a fine of up to P3,000 by the Land Transportation Office (LTO).

How and where to get it: To renew your expired or soon-to-expire license, you can just visit a satellite office of the Land Transportation Office at SM Supermalls. Confirm if an LTO service outlet is available at a nearby SM Mall by visiting our online mall directory.

Requirements: Current/existing driver’s license with receipt, a copy of your medical certificate from an LTO-approved clinic, processing fee (P652.63 to P802.63*)

*This may be subject to change without prior notice.

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Postal ID

What’s it for: The improved postal ID from the Philippine Postal Corporation (PhlPost) is the most efficient proof of residence and identity. This identification card protects you from identity fraud and serves as a convenient supplementary ID for transactions.

How and where to get it: You may visit any PhlPost-capturing post offices at SM Supermalls nationwide. To check if a PhlPost office can serve you at a nearby SM Mall, visit our mall directory.

Requirements: Valid ID, filled out application form, proof of address (barangay certificate of residency, bank statement with address, etc.), processing fee including delivery (P504*)

*This may be subject to change without prior notice.

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Marriage Certificate

What’s it for: Aside from being a binding contract and proof of your marriage, this document is also helpful when entering into legal and financial transactions as a couple or as a married individual. It’s specially useful for women as it confirms one’s identity after changing surnames post-marriage.

How and where to get it: To obtain a marriage certificate issued by the Philippine Statistics Authority, you may visit SM Business Service Center at SM Supermalls. Check if an SM Business Service Center is open at your preferred mall by visiting this portal or by contacting us at 8876-1111.

Requirements:  Valid IDs, filled out application form, processing fee (P155*)

*This may be subject to change without prior notice.

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Certificate of No Marriage (CENOMAR)

What’s it for: All the single ladies (and guys), put your hands up! Also known as the Certificate of Singleness, the Certificate of No Marriage Record (CENOMAR) is a document issued by PSA that certifies an individual’s civil status as single. It’s usually required prior to marriage—to prove that you and your fiancé are not hitched to anyone else!

How and where to get it: To get your CENOMAR, you can place a request at an SM Business Service Center at SM Supermalls. To confirm if SM Business Service Center is available at your preferred SM Supermall, please visit this portal.

Requirements: Valid IDs, filled out application form, processing fee (P210*)

*This may be subject to change without prior notice.


For more information about the SM Business Service Center and other government satellite offices at SM Supermalls, you can visit the mall directory.

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