Secure Government IDs and Documents at SM Supermalls

Adulting Made Easy at SM: Where to Get Your Birth Certificate, Driver’s License and More

Are you due for a driver’s license or passport renewal? Or do you need an NBI clearance or a copy of your birth certificate? If these #adulting requirements (and the legwork they entail) make you groan, here’s some good news: You can actually secure important government-issued IDs and documents at SM Supermalls—and in between shopping errands, too!

All you have to do is make a beeline for the SM Business Center or Government Service Express nearest you or visit the satellite branches of various government agencies within the mall complex. Aside from being easily accessible for all, they’re also safe and within the vicinity of dining and entertainment options so you won’t go hungry or get bored. How’s that for convenience?

From banking errands and bills payment to other essential services, you’d be surprised at all the grown-up tasks you can easily tick off your list at SM. Here’s a quick list of some of the important government requirements and documents you can get your hands on at the mall, plus what you need to prepare for a hassle-free experience.

of 12

Slideshow List Grid

BIRTH CERTIFICATE

What’s it for: A basic requirement for Filipinos of all ages, this document is a must-have at all times as it confirms your basic personal information: your name, age, birthday, birthplace, and parents, as well as the legitimacy of your citizenship. You can use this when applying to school, for work, as well as for obtaining other government IDs.

How and where to get it: Simply visit the SM Business Service Center at SM Supermalls. To confirm if the SM Business Service Center is open to serve you at your preferred mall, you can check out our mall directory or contact us at 8876-1111. For further inquiries, visit the Philippine Statistics Authority (PSA) website, call 8462-6600 locals 839, 833 and 834, or email info@psa.gov.ph.

Requirements: Valid ID, filled out application form, processing fee (P180*)

NBI CLEARANCE

What’s it for: Valid only for six months to a year, this clearance from the National Bureau of Investigation (NBI) proves that you are a citizen of good standing, with no previous or existing criminal charges under your name. That said, it’s a mandatory pre-employment requirement and may also be needed in the processing of other government documents.

How and where to get it: All you need to do is fill out and file an application online before visiting an NBI service outlet at SM Supermalls. You can check if an NBI service outlet is available at your nearest SM Supermall by visiting this portal. For further inquiries, visit the NBI website, call 8523-8231 to 38 local 5523, 5430 and 5509, or email nbiclearance@nbi.gov.ph.

Requirements: Valid IDs, filled out application form, processing fee (P115 to P415*)

PASSPORT

What’s it for: This travel document is issued by the Department of Foreign Affairs (DFA) to certify the holder’s identity and nationality for the primary purpose of international travel. It counts as a valid ID, too!

How and where to get it: Secure an appointment with a DFA satellite office online. To check if a DFA office is open at your preferred SM Supermall, please check our mall directory or call us at 8876-1111. For further inquiries, visit the DFA website or call 8234-3488 for passport appointment concerns.

Requirements: Confirmed appointment, old passport (if available), valid ID, filled out application form, original birth certificate, original marriage contract (for married females), processing fee (P950 for regular, P1,200 for expedited, P350 penalty for lost or mutilated passports*)

DRIVER’S LICENSE (RENEWAL)

What’s it for: Perhaps one of the most important IDs for city dwellers, your driver’s license is pretty much your ticket to everywhere—if you’re driving, that is. Make sure your license stays up-to-date and not expired unless you want to be slapped a fine of up to P3,000 by the Land Transportation Office (LTO).

How and where to get it: To renew your expired or soon-to-expire license, you can just visit a satellite office of LTO at SM Supermalls. Confirm if an LTO service outlet is available at a nearby SM Mall by visiting our online mall directory. For further inquiries, visit the LTO website, call 8922-9061 to 63, or email ltomailbox@lto.gov.ph.

Requirements: Current/existing driver’s license with receipt, a copy of your medical certificate from an LTO-approved clinic, processing fee (P652.63 to P802.63*)

POSTAL ID

What’s it for: The improved postal ID from the Philippine Postal Corporation (PHLPost) is the most efficient proof of residence and identity. This identification card protects you from identity fraud and serves as a convenient supplementary ID for transactions.

How and where to get it: You may visit any PHLPost-capturing post office at SM Supermalls nationwide. To check if a PHLPost office can serve you at a nearby SM Mall, visit our mall directory. For further inquiries, visit the PHLPost website, call 8288-7678, or email phlpostcares@phlpost.gov.ph.

Requirements: Valid ID, filled out application form, proof of address (barangay certificate of residency, bank statement with address, etc.), processing fee including delivery (P504*)

MARRIAGE CERTIFICATE

What’s it for: Aside from being a binding contract and proof of your marriage, this document is also helpful when entering into legal and financial transactions as a couple or as a married individual. It’s especially useful for women as it confirms one’s identity after changing surnames post-marriage.

How and where to get it: To obtain a marriage certificate issued by the Philippine Statistics Authority (PSA), you may visit SM Business Service Center at SM Supermalls. Check if an SM Business Service Center is open at your preferred mall by visiting this portal or by contacting us at 8876-1111. For further inquiries, visit the PSA website, call 8462-6600 locals 839, 833 and 834, or email info@psa.gov.ph.

Requirements: Valid IDs, filled out application form, processing fee (P155*)

CERTIFICATE OF NO MARRIAGE (CENOMAR)

What’s it for: All the single ladies (and guys), put your hands up! Also known as the Certificate of Singleness, the Certificate of No Marriage Record (CENOMAR) is a document issued by PSA that certifies an individual’s civil status as single. It’s usually required prior to marriage—to prove that you and your fiancé are not hitched to anyone else!

How and where to get it: To get your CENOMAR, you can place a request at an SM Business Service Center at SM Supermalls. To confirm if SM Business Service Center is available at your preferred SM Supermall, please visit this portal. For further inquiries, visit the PSA website, call 8462-6600 locals 839, 833 and 834, or email info@psa.gov.ph.

Requirements: Valid IDs, filled out application form, processing fee (P210*)

UNIFIED MULTI-PURPOSE IDENTIFICATION (UMID)

What’s it for: The Unified Multi-Purpose Identification card is used to transact with the Social Security System (SSS), Government Service Insurance System (GSIS), PhilHealth, and Pag-IBIG Fund. Those employed in private companies can course their UMID application via SSS. First-time applicants can get the UMID for free.

How and where to get it: Head over to any SSS outpost at SM Supermalls with your SSS number and requirements. Make sure to visit the mall directory to check for an SSS office that can serve you. For further inquiries, visit the SSS website, call the SSS Hotline at 1455 or toll free no. 1800-10-225-5777, or email member_relations@sss.gov.ph.

Requirements: Filled-out application form, any one of the following primary documents (driver’s license, passport, professional regulation commission card, or seaman’s book) or in the absence of the primary documents, any two of the following secondary documents (e.g. Postal ID, school or company ID, TIN card, ATM card)

PAG-IBIG Loyalty Card

What’s it for: The Pag-IBIG Loyalty Card primarily functions as a cash card where you can receive your Pag-IBIG proceeds, savings dividends, and other benefits. It’s also a rewards card where you can enjoy discounts on groceries, tuition, restaurants, and more from over 300-partner establishments.

How and where to get it: Submit a Pag-IBIG Loyalty Card Plus Application Form (HQP-PFF-108) along with a photocopy of one valid identification (ID) card. You can check if a Pag-IBIG office is available at your preferred SM Supermall in our mall directory. For further inquiries, visit the Pag-IBIG website, call 8724-4244, or email contactus@pagibigfund.gov.ph.

Requirements: Filled-out Pag-IBIG Loyalty Card Plus Application Form (HQP-PFF-108) and a photocopy of a valid identification card. The valid ID must be presented for verification.

PRC CARD (RENEWAL)

What’s it for: The Professional Regulation Commission license ID serves as proof that you are a registered professional who can practice your profession in the Philippines. This card is also honored as a form of valid government ID.

How and where to get it: Head over to https://online.prc.gov.ph to register online, upload your ID, and choose Renewal for the transaction. Fill out the fields with your details then choose the PRC regional office/satellite office where you will submit your documents and the branch where you will claim your new PRC ID. Select the payment option then print your accomplished Application for Professional Identification Card document. Bring the requirements on your scheduled appointment. You can check if a PRC outlet is available at your chosen SM Supermall by visiting this portal. For further inquiries, visit the PRC website or email the designated division regarding your concern. Click here for the complete list of addresses.

Requirements: Printout of Application for Professional Identification Card, copy of your payment, one passport-size photo in white background with full name tag, CPD (Continuing Professional Development) units earned, and additional requirements depending on your profession.

TIEZA TRAVEL TAX

What’s it for: The travel tax is a levy for those who are leaving the Philippines for travel to another country. Travelers can pay their travel tax in advance at satellite TIEZA Travel Tax Counters, so they don’t have to line up at the airport on the day of their flight.

How and where to get it: You can pay for your upcoming flight’s travel tax at any TIEZA Travel Tax Counter in SM Supermalls. To confirm if this counter is available at your preferred SM Supermall, visit the mall directory. For further inquiries, visit the TIEZA website, call 8249-5900 to 79, or email ocoo@tieza.gov.ph.

Requirements: Passport, ticket print-out, fee (P1,620 for full travel tax, P810 for standard reduced travel tax, and P300 for privileged reduced travel tax for dependents of Overseas Filipino Workers*)

POEA OVERSEAS EMPLOYMENT CERTIFICATE/BALIK MANGGAGAWA

What’s it for: The Philippine Overseas Employment Administration (POEA) issues the Overseas Employment Certificate as an exit pass for Overseas Filipino Workers, and which will serve as exemption for OFWs to pay for the travel tax and airport fees. This applies to a worker who is on vacation or on leave from employment, a rehire, or a Philippine Overseas Labor Office (POLO) registered worker.

How and where to get it: Register and log in at www.bmonline.ph, fill out the form with your details and select Acquire OEC, select your preferred POEA office for the appointment, then print the document. To check if there’s a POEA satellite office at your nearby SM Mall, visit the mall directory. For further inquiries, visit the POEA website, call 8722-1144 or 8722-1155, or email connect@poea.gov.ph.

Requirements: Filled out Balik Manggagawa Information sheet, passport with at least six months validity from departure date, valid work visa or work permit, employment contract verified by the embassy or consulate, and proof of existing employment which shows that the worker is returning to the same employer.