Government
Service Express

Processing your government-related requirements is now made easy and convenient at SM Supermalls!

Government Services Express is a one-stop shop for payment and processing services in various government agencies.

Basta serbisyong Pilipino #AlwaysKaSMa mo ang SM Government Service Express!

Check out the available services below:

Anti-Red Tape Authority (ARTA)
Anti-Red Tape Authority (ARTA)
  • Public assistance related to ease of doing business and speedy delivery of government services
  • Acceptance of complaints specifically against fixers and other forms of red tape;
  • Provides status of complaints
MALL LOCATION
SM City Manila 5th Floor
Bureau of Immigration
Bureau of Immigration
  • Processing of applications for conversion, extension, and renewal of the following visas:
  • Processing of applications of Special Work Permit including the commercial and Provisional Work Permit;
  • Processing of applications for Special Study Permit including its conversion, extension, renewal and applications for Motion for Reconsideration of Section 9 (f) student visa;
  • Processing of applications for Temporary Visitor’s Visa (TVV) including its waiver and extension;
  • Issuance of BI Clearance Certificate;
  • Issuance of Emigration Clearance Certificate (ECC);
  • Other similar ancillary transactions
MALL LOCATION
SM Aura Premier 8F, SM Aura Tower
SM City Cebu 2F, Main Mall 
SM City North EDSA LGF, The Annex
SM Southmall LGF, B1, Main Bldg. 
Bureau of Quarantine (BOQ)
Bureau of Quarantine (BOQ)
  • Vaccination for International Travellers (Yellow Fever, Cholera, Typhoid Fever, Influenza, Menningoccocal & Polio;
  • Covid Vaccine Certificate or Yellow Card
  • Physical Examination
MALL LOCATION TIME CONTACT NO.
SM Mall of Asia 2F  10AM to 5PM 0917-142-5303
SM City North Edsa LGF     
Business Center
Business Center
  • Payment of Gov't Fees
  • Other billings (Credit Cards, RFID, Ombudsman etc)
MALL LOCATION
SM City Nort Edsa LGF / Annex
SM Mall of Asia 2nd Floor
Department of Foreign Affairs (DFA) - Consular Office
Department of Foreign Affairs (DFA) - Consular Office
  • New Passport
  • Renewal of Passport
MALL LOCATION TIME CONTACT NO.
SM City Baguio Upper Basement    
SM City Manila 5F    
SM Megamall 7F Carpark Building    
SM City Davao 3F 10AM to 5PM 082-285-4885
SM Cherry Antipolo 3F 9AM to 6PM 02-8562-2491
SM City San Pablo 2F    
SM City Dasmariñas 2F    
SM CDO Downtown Premier 5F BPO Tower  10AM to 6PM, Mon. to Fri. 088-327-4272
Department of Foreign Affairs (DFA) - Temporary Office Printing
Department of Foreign Affairs (DFA) - Temporary Office Printing
  • New passport
  • Renewal of passport
MALL LOCATION TIME CONTACT NO.
SM City North Edsa 2F    
SM Mall of Asia  2F, North Entertainment Mall  8AM to 5PM 0966-902-1634
SM Aura Premier IMAX Lobby    
SM City Manila 4F    
SM Lanang Premier 2F, SM Cinema area  9AM to 6PM 082-285-4885
SM Seaside City Cebu 3F, Mountain Wing AM to 6PM, Mon. to Fri 032-520-5898
SM City Olongapo 4F, Cinema 2     
Department Of Trade and Industry (DTI)
Department Of Trade and Industry (DTI)
  • Business Registration
  • Business Advisory
  • Business Information and Advocacy
  • Barangay Micro Business Enterprise (BMBE) Application
MALL LOCATION TIME CONTACT NO.
SM Mall of Asia 2F 9AM to 6PM 0915-262-6258
SM City Cabanatuan 3F 10AM to 5PM 0943-7064563
SM City San Jose Del Monte Basement 2    
Land Transportation Office (LTO)
Land Transportation Office (LTO)
  • Student Permit
  • Renewal of Driver's License
MALL LOCATION TIME CONTACT NO.
SM City North Edsa LGF / Annex    
SM Southmall LGF  8AM to 5PM  
SM City Cabanatuan 3F    
SM City San Jose Del Monte Basement 2     
SM City Novaliches 2F    
SM City Clark GF, Service Lane  10AM to 5PM 0939-638-4444
SM Center Pulilan Transport Terminal  8AAM to 6PM  0956-086-2810 
SM City General Santos 3F 

9AM to 5:30PM, Mon. to Thur. ;

9AM to 3PM, Fri. 

0907-153-0610 
SM CDO Downtown Premier 2F    
SM City Batangas GF Near Entrance 4  10AM to 6PM, Mon. to Fri.  311-1883 or 0966-795-6525 
SM City Masinag 2F    
SM City Lucena GL    
SM City Cebu 2F Main Mall  10AM to 8AM  032-231-2422 local 143
SM Seaside Cebu LG, Seaview Wing  9:30AM to 6PM, Mon. to Fri.  0998-591-6351 
SM City San Mateo

Annex

2F 

9AM to 6PM  

8AM to 5PM

0948-719-9073 

0997-138-8383

SM City Cagayan De Oro 3F Cyberzone 9AM to 5PM   088-859-3527
SM City Trece Martires Basement Service Lane    

 

Mall accepting payments only:

MALL LOCATION TIME CONTACT NO.
SM City Calamba 3F    
Marina
Marina
  • Processing and issuance of Seafarer's Identifications and Record Book "SIRB"
  • Collection of payments for the processing of SIRB
MALL LOCATION TIME CONTACT NO.
SM City Manila 5F    
SM City Bacoor
One-Stop Service Center for OFWs
3F    
SM City Batangas Near Entrance 4 10AM to 6PM, Mon. to Fri.  0946-210-2893
National Bureau of Investigation (NBI)
National Bureau of Investigation (NBI)
  • Malls accepting payments only:
MALL LOCATION
SM City North Edsa UGL North Towers, SM Supermarket and UGL Main Building, SM STORE
SM Center Pasig LGF, SM Hypermarket
SM Cherry Shaw LGL, SM Supermarket
SM Aura Premier LGF, SM Supermarket and LGF SM Store
SM Southmall UGL, SM Supermarket and UGL & 3L, SM Store
SM City Baguio LG, SM Store
SM City Rosales GL, SM Hypermarket and GL, SM Store
SM City Urdaneta Central Entrance, SM Supermarket and GL, SM Store 
SM City Dagupan GL, SM Supermarket
SM City Cauayan GL, SM Supermarket and GL, SM Store 
SM Center Tuguegarao Downtown GL, SM Hypermarket 
SM City Cabanatuan GF, SM Store
SM Megacenter Cabanatuan UGF, SM Store
SM City Tarlac UGL, SM Supermarket and SM Store
SM City Olongapo GL, SM Supermarket and L2, SM Store
SM City Olongapo Central GF and 2F, SM Store
SM City Pampanga GL, SM Supermarket and GL, SM Store
SM City Clark GL, SM Hypermarket and GL, SM Store
SM City Telabastagan GL, SM Supermarket and GL, SM Store
SM City San Fernando Downtown GL, SM Supermarket and 2L, SM Store
SM Savemore Apalit GL, SM Hypermarket
SM City Marilao GL, SM Hypermarket and GL, SM Store
SM City Baliwag GL, SM Hypermarket and GL, SM Store
SM Center Pulilan GL, SM Hypermarket and GL, Entrance 2
SM City Grand Central GL, SM Supermarket and 2L, SM Store
SM Center Sangandaan GL, Supermarket
SM Center Valenzuela 2F, SM Hypermarket and 3F, SM Store
SM City Novaliches GF, SM Supermarket and GF, SM Store
SM City San Jose Del Monte UGF, SM Supermarket and Basement 1
SM City Manila LG and 5L and 3L, SM Store
SM City San Lazaro LGF, SM Supermarket and UGF, SM Store
SM Savemore Nagtahan Inside SM Savemore
SM City Taytay GL, SM Hypermarket and GL, SM Store
SM Center Angono UGF, SM Savemore
SM City East Ortigas GF, SM Supermarket and GF, SM Store
SM City Sta. Mesa LGF, SM Supermarket and 2L, SM Store
SM City Marikina GL, SM Supermarket and 2L, SM Store
SM City Masinag UGL, SM Supermarket and LGL, SM Store
SM City San Mateo GF, SM Supermarket and 2F, SM Store
SM Cherry Antipolo GL, SM Supermarket and GL, SM Store
SM Cherry Congressional GL, SM Hypermarket
SM City Bicutan UGL Bldg. B, SM Hypermarket and LGL Bldg A, SM Store & LGL Bldg B, Consumer Welfare Desk
SM Center Muntinlupa SM Hypermarket
SM Center Las Piñas SM Hypermarket
SM City Sucat GL Bldg. A, SM Hypermarket and 2L Bldg. A, SM Store
SM City BF Parañaque GL, SM Supermarket and GL, SM Store
SM Hypermarket Sucat Lopez SM Hypermarket
SM City Bacoor Lower GF and 3rd Floor, SM Store
SM City Molino SM Hypermarket and SM Store
SM City Dasmariñas SM Supermarket and SM Store
SM Marketmall Dasmariñas SM Hypermarket
SM City Rosario SM Supermarket and SM Store
SM City Trece Martires UGF, SM Supermarket and UGF, SM Store
SM Center Imus SM Supermarket and Event Center
SM City Santa Rosa GF, SM Supermarket and GF, SM Store
SM City San Pablo GF, SM Supermarket and 2F, SM Store
SM City Calamba GF, SM Supermarket and GF, SM Store
SM City Lucena GF, SM Supermarket and GF, SM Store
SM City Batangas SM Supermarket, 2F, SM Store near Escalator and GF, near Mall Entrance
SM City Lipa GF, SM Supermarket and SM Store Customer Service
SM City Naga SM Supermarket and SM Store
SM Center Lemery SM Hypermarket
SM City Legazpi GL, SM Supermarket and GL, SM Store & 3L Customer Welfare 
SM City Daet GL, SM Supermarket and SM Store 
SM City Cebu GL, SM Supermarket and UGL, SM Store 
SM City Consolacion GL, SM Supermarket
SM Savemore Market Tacloban 2nd Floor
SM City Ormoc GF, SM Hypermarket
SM Seaside City Cebu SM Supermarket and SM Store
SM City Iloilo LGF, SM Supermarket and SM Store
SM City Bacolod GF, South Wing Bldg., SM Supermarket and GF, North Wing, SM Store
SM City Puerto Princesa SM Supermarket and SM Store
SM City Butuan GF, SM Supermarket and GF, SM Store
SM City General Santos GF, SM Supermarket and GF, SM Store
SM City Davao GF, SM Supermarket and GF, SM Store
SM City Lanang Premier GF, SM Supermarket, LGF and UGF
SM City Mindpro GF, SM Supermarket, GF, 2F, & 4F SM Store
PAG-IBIG
PAG-IBIG
    • Membership Inquiry
  • Membership Registration
  • Membership and Loan Verification
  • Loyalty Card application and ID Capturing
  • Transfers of Records and Loans details
  • Receipt of Loan Application
MALL LOCATION TIME CONTACT NO.
SM City North Edsa LGF / Annex    
SM Mall of Asia 2F North Parking Building 10AM to 4PM  (028) 422-3000 loc. 5766
SM City Pampanga 3F, Main Bldg. 9AM to 5PM  
SM City Rosario 2F 8AM to 5PM 02-8-422-3000 loc 6097 / 046-4162230
SM City Manila 5F     

 

Malls accepting payments only:

MALL LOCATION
SM City North Edsa UGL North Towers, SM Supermarket and UGL Main Building, SM STORE
SM Center Pasig LGF, SM Hypermarket
SM Cherry Shaw LGL, SM Supermarket
SM Aura Premier LGF, SM Supermarket and LGF SM Store
SM Southmall UGL, SM Supermarket and UGL & 3L, SM Store
SM City Baguio LG, SM Store
SM City Rosales GL, SM Hypermarket and GL, SM Store
SM City Urdaneta Central Entrance, SM Supermarket and GL, SM Store 
SM City Dagupan GL, SM Supermarket
SM City Cauayan GL, SM Supermarket and GL, SM Store 
SM Center Tuguegarao Downtown GL, SM Hypermarket 
SM City Cabanatuan GF, SM Store
SM Megacenter Cabanatuan UGF, SM Store
SM City Tarlac UGL, SM Supermarket and SM Store
SM City Olongapo GL, SM Supermarket and L2, SM Store
SM City Olongapo Central GF and 2F, SM Store
SM City Pampanga GL, SM Supermarket and GL, SM Store
SM City Clark GL, SM Hypermarket and GL, SM Store
SM City Telabastagan GL, SM Supermarket and GL, SM Store
SM City San Fernando Downtown GL, SM Supermarket and 2L, SM Store
SM Savemore Apalit GL, SM Hypermarket
SM City Marilao GL, SM Hypermarket and GL, SM Store
SM City Baliwag GL, SM Hypermarket and GL, SM Store
SM Center Pulilan GL, SM Hypermarket and GL, Entrance 2
SM City Grand Central GL, SM Supermarket and 2L, SM Store
SM Center Sangandaan GL, Supermarket
SM Center Valenzuela 2F, SM Hypermarket and 3F, SM Store
SM City Novaliches GF, SM Supermarket and GF, SM Store
SM City San Jose Del Monte UGF, SM Supermarket and Basement 1
SM City Manila LG and 5L and 3L, SM Store
SM City San Lazaro LGF, SM Supermarket and UGF, SM Store
SM Savemore Nagtahan Inside SM Savemore
SM City Taytay GL, SM Hypermarket and GL, SM Store
SM Center Angono UGF, SM Savemore
SM City East Ortigas GF, SM Supermarket and GF, SM Store
SM City Sta. Mesa LGF, SM Supermarket and 2L, SM Store
SM City Marikina GL, SM Supermarket and 2L, SM Store
SM City Masinag UGL, SM Supermarket and LGL, SM Store
SM City San Mateo GF, SM Supermarket and 2F, SM Store
SM Cherry Antipolo GL, SM Supermarket and GL, SM Store
SM Cherry Congressional GL, SM Hypermarket
SM City Bicutan UGL Bldg. B, SM Hypermarket and LGL Bldg A, SM Store & LGL Bldg B, Consumer Welfare Desk
SM Center Muntinlupa SM Hypermarket
SM Center Las Piñas SM Hypermarket
SM City Sucat GL Bldg. A, SM Hypermarket and 2L Bldg. A, SM Store
SM City BF Parañaque GL, SM Supermarket and GL, SM Store
SM Hypermarket Sucat Lopez SM Hypermarket
SM City Bacoor Lower GF and 3rd Floor, SM Store
SM City Molino SM Hypermarket and SM Store
SM City Dasmariñas SM Supermarket and SM Store
SM Marketmall Dasmariñas SM Hypermarket
SM City Rosario SM Supermarket and SM Store
SM City Trece Martires UGF, SM Supermarket and UGF, SM Store
SM Center Imus SM Supermarket and Event Center
SM City Santa Rosa GF, SM Supermarket and GF, SM Store
SM City San Pablo GF, SM Supermarket and 2F, SM Store
SM City Calamba GF, SM Supermarket and GF, SM Store
SM City Lucena GF, SM Supermarket and GF, SM Store
SM City Batangas SM Supermarket, 2F, SM Store near Escalator and GF, near Mall Entrance
SM City Lipa GF, SM Supermarket and SM Store Customer Service
SM City Naga SM Supermarket and SM Store
SM Center Lemery SM Hypermarket
SM City Legazpi GL, SM Supermarket and GL, SM Store & 3L Customer Welfare 
SM City Daet GL, SM Supermarket and SM Store 
SM City Cebu GL, SM Supermarket and UGL, SM Store 
SM City Consolacion GL, SM Supermarket
SM Savemore Market Tacloban 2nd Floor
SM City Ormoc GF, SM Hypermarket
SM Seaside City Cebu SM Supermarket and SM Store
SM City Iloilo LGF, SM Supermarket and SM Store
SM City Bacolod GF, South Wing Bldg., SM Supermarket and GF, North Wing, SM Store
SM City Puerto Princesa SM Supermarket and SM Store
SM City Butuan GF, SM Supermarket and GF, SM Store
SM City General Santos GF, SM Supermarket and GF, SM Store
SM City Davao GF, SM Supermarket and GF, SM Store
SM City Lanang Premier GF, SM Supermarket, LGF and UGF
SM City Mindpro GF, SM Supermarket, GF, 2F, & 4F SM Store
Pasay LGU
Pasay LGU
  • Mayor’s Office Helpdesk
    Business Permits and Licensing Office (BPLO) to address, among others, business permit applications, requests for certified true copes and certifications, safety seal applications, and inquiries;
  • City Treasurer’s Office to accept payment for all business taxes, real property taxes, ordinance violation, and other taxes, fees, and charges
  • City Health Office to address, among others, health permit applications, requests for issuance of certified true copies and inquiries;
MALL LOCATION
SM Mall of Asia 2nd Floor
PhilHealth
PhilHealth
  • Membership Application
  • Members Data Records (MDR)
  • Payments
MALL LOCATION TIME
SM City North Edsa LGF, Annex  
SM City Pampanga 3F, Main Bldg. 9AM to 5PM
SM City Bacoor 3F  
SM City Consolacion 2F  

 

Malls accepting payments only:

MALL LOCATION
SM City North Edsa UGL North Towers, SM Supermarket and UGL Main Building, SM STORE
SM Center Pasig LGF, SM Hypermarket
SM Cherry Shaw LGL, SM Supermarket
SM Aura Premier LGF, SM Supermarket and LGF SM Store
SM Southmall UGL, SM Supermarket and UGL & 3L, SM Store
SM City Baguio LG, SM Store
SM City Rosales GL, SM Hypermarket and GL, SM Store
SM City Urdaneta Central Entrance, SM Supermarket and GL, SM Store 
SM City Dagupan GL, SM Supermarket
SM City Cauayan GL, SM Supermarket and GL, SM Store 
SM Center Tuguegarao Downtown GL, SM Hypermarket 
SM City Cabanatuan GF, SM Store
SM Megacenter Cabanatuan UGF, SM Store
SM City Tarlac UGL, SM Supermarket and SM Store
SM City Olongapo GL, SM Supermarket and L2, SM Store
SM City Olongapo Central GF and 2F, SM Store
SM City Pampanga GL, SM Supermarket and GL, SM Store
SM City Clark GL, SM Hypermarket and GL, SM Store
SM City Telabastagan GL, SM Supermarket and GL, SM Store
SM City San Fernando Downtown GL, SM Supermarket and 2L, SM Store
SM Savemore Apalit GL, SM Hypermarket
SM City Marilao GL, SM Hypermarket and GL, SM Store
SM City Baliwag GL, SM Hypermarket and GL, SM Store
SM Center Pulilan GL, SM Hypermarket and GL, Entrance 2
SM City Grand Central GL, SM Supermarket and 2L, SM Store
SM Center Sangandaan GL, Supermarket
SM Center Valenzuela 2F, SM Hypermarket and 3F, SM Store
SM City Novaliches GF, SM Supermarket and GF, SM Store
SM City San Jose Del Monte UGF, SM Supermarket and Basement 1
SM City Manila LG and 5L and 3L, SM Store
SM City San Lazaro LGF, SM Supermarket and UGF, SM Store
SM Savemore Nagtahan Inside SM Savemore
SM City Taytay GL, SM Hypermarket and GL, SM Store
SM Center Angono UGF, SM Savemore
SM City East Ortigas GF, SM Supermarket and GF, SM Store
SM City Sta. Mesa LGF, SM Supermarket and 2L, SM Store
SM City Marikina GL, SM Supermarket and 2L, SM Store
SM City Masinag UGL, SM Supermarket and LGL, SM Store
SM City San Mateo GF, SM Supermarket and 2F, SM Store
SM Cherry Antipolo GL, SM Supermarket and GL, SM Store
SM Cherry Congressional GL, SM Hypermarket
SM City Bicutan UGL Bldg. B, SM Hypermarket and LGL Bldg A, SM Store & LGL Bldg B, Consumer Welfare Desk
SM Center Muntinlupa SM Hypermarket
SM Center Las Piñas SM Hypermarket
SM City Sucat GL Bldg. A, SM Hypermarket and 2L Bldg. A, SM Store
SM City BF Parañaque GL, SM Supermarket and GL, SM Store
SM Hypermarket Sucat Lopez SM Hypermarket
SM City Bacoor Lower GF and 3rd Floor, SM Store
SM City Molino SM Hypermarket and SM Store
SM City Dasmariñas SM Supermarket and SM Store
SM Marketmall Dasmariñas SM Hypermarket
SM City Rosario SM Supermarket and SM Store
SM City Trece Martires UGF, SM Supermarket and UGF, SM Store
SM Center Imus SM Supermarket and Event Center
SM City Santa Rosa GF, SM Supermarket and GF, SM Store
SM City San Pablo GF, SM Supermarket and 2F, SM Store
SM City Calamba GF, SM Supermarket and GF, SM Store
SM City Lucena GF, SM Supermarket and GF, SM Store
SM City Batangas SM Supermarket, 2F, SM Store near Escalator and GF, near Mall Entrance
SM City Lipa GF, SM Supermarket and SM Store Customer Service
SM City Naga SM Supermarket and SM Store
SM Center Lemery SM Hypermarket
SM City Legazpi GL, SM Supermarket and GL, SM Store & 3L Customer Welfare 
SM City Daet GL, SM Supermarket and SM Store 
SM City Cebu GL, SM Supermarket and UGL, SM Store 
SM City Consolacion GL, SM Supermarket
SM Savemore Market Tacloban 2nd Floor
SM City Ormoc GF, SM Hypermarket
SM Seaside City Cebu SM Supermarket and SM Store
SM City Iloilo LGF, SM Supermarket and SM Store
SM City Bacolod GF, South Wing Bldg., SM Supermarket and GF, North Wing, SM Store
SM City Puerto Princesa SM Supermarket and SM Store
SM City Butuan GF, SM Supermarket and GF, SM Store
SM City General Santos GF, SM Supermarket and GF, SM Store
SM City Davao GF, SM Supermarket and GF, SM Store
SM City Lanang Premier GF, SM Supermarket, LGF and UGF
SM City Mindpro GF, SM Supermarket, GF, 2F, & 4F SM Store
Philippine National Police (PNP)
Philippine National Police (PNP)
  • Issuance of National Police Clearance
  • Acceptance of applications for licenses relative to the possession and ownership of firearms and the exercise of security profession and processing thereof
  • Issuance of License to Owen and Possess Firearms (LTOPF)
  • Firearms Registration
  • Issuance of License to Engage in Security Profession (LESP)
  • Nuero - Psychiatric Exam
MALL LOCATION TIME CONTACT NO.
SM Mall of Asia 2F 10AM to 5PM  (02) 87358648 / 0930-944-6188
SM City Cabanatuan 3L / 10AM to 5PM  10AM to 5PM  0908-021-1718 
Philippine Overseas and Employment Authority (POEA)
Philippine Overseas and Employment Authority (POEA)

Issuance of OFW Info Sheets

MALL LOCATION TIME
SM City Cebu 2F, Main Mall  
SM City Pampanga 3F, Main Bldg. 9AM to 5PM 
Philippine Statistic Authority (PSA)
Philippine Statistic Authority (PSA)
  • Capturing of National ID
  • Operating Hours: 8AM to 5PM (Monday to Saturday)
  • Processing of PSA Birth Certificate
  • Payments
MALL LOCATION TIME CONTACT NO.
SM Mall of Asia 2F  8AM to 5PM 0977-258-7999 
SM City Cebu
One-Stop Service Center for OFWs
2F    
SM City Telabastagan 3F 8AM to 6PM   0917-5284-331 
SM Center Dagupan  2F, Main Mall 8AM to 5PM, Mon. to Sat.  0942-211-7217 
SM City Urdaneta Central 3F 8AM to 5PM, Mon. to Sat.  0942-211-7217 
SM City Olongapo Central 3F  10AM to 9PM, Mon. to Sat.  
SM City Pampanga GF, Annex 3  10AM to 9PM, Mon. to Sat.   
SM City Butuan GF 10AM to 7PM   0916-223-1188  
SM Southmall LGF, Mall Extension  8AM to 5PM  
SM City Bicutan UGL, Bldg. A    
SM City Calamba      

 

Malls accepting payments only:

MALL LOCATION
SM City North Edsa UGL North Towers, SM Supermarket and UGL Main Building, SM STORE
SM Center Pasig LGF, SM Hypermarket
SM Cherry Shaw LGL, SM Supermarket
SM Aura Premier LGF, SM Supermarket and LGF SM Store
SM Southmall UGL, SM Supermarket and UGL & 3L, SM Store
SM City Baguio LG, SM Store
SM City Rosales GL, SM Hypermarket and GL, SM Store
SM City Urdaneta Central Entrance, SM Supermarket and GL, SM Store 
SM City Dagupan GL, SM Supermarket
SM City Cauayan GL, SM Supermarket and GL, SM Store 
SM Center Tuguegarao Downtown GL, SM Hypermarket 
SM City Cabanatuan GF, SM Store
SM Megacenter Cabanatuan UGF, SM Store
SM City Tarlac UGL, SM Supermarket and SM Store
SM City Olongapo GL, SM Supermarket and L2, SM Store
SM City Olongapo Central GF and 2F, SM Store
SM City Pampanga GL, SM Supermarket and GL, SM Store
SM City Clark GL, SM Hypermarket and GL, SM Store
SM City Telabastagan GL, SM Supermarket and GL, SM Store
SM City San Fernando Downtown GL, SM Supermarket and 2L, SM Store
SM Savemore Apalit GL, SM Hypermarket
SM City Marilao GL, SM Hypermarket and GL, SM Store
SM City Baliwag GL, SM Hypermarket and GL, SM Store
SM Center Pulilan GL, SM Hypermarket and GL, Entrance 2
SM City Grand Central GL, SM Supermarket and 2L, SM Store
SM Center Sangandaan GL, Supermarket
SM Center Valenzuela 2F, SM Hypermarket and 3F, SM Store
SM City Novaliches GF, SM Supermarket and GF, SM Store
SM City San Jose Del Monte UGF, SM Supermarket and Basement 1
SM City Manila LG and 5L and 3L, SM Store
SM City San Lazaro LGF, SM Supermarket and UGF, SM Store
SM Savemore Nagtahan Inside SM Savemore
SM City Taytay GL, SM Hypermarket and GL, SM Store
SM Center Angono UGF, SM Savemore
SM City East Ortigas GF, SM Supermarket and GF, SM Store
SM City Sta. Mesa LGF, SM Supermarket and 2L, SM Store
SM City Marikina GL, SM Supermarket and 2L, SM Store
SM City Masinag UGL, SM Supermarket and LGL, SM Store
SM City San Mateo GF, SM Supermarket and 2F, SM Store
SM Cherry Antipolo GL, SM Supermarket and GL, SM Store
SM Cherry Congressional GL, SM Hypermarket
SM City Bicutan UGL Bldg. B, SM Hypermarket and LGL Bldg A, SM Store & LGL Bldg B, Consumer Welfare Desk
SM Center Muntinlupa SM Hypermarket
SM Center Las Piñas SM Hypermarket
SM City Sucat GL Bldg. A, SM Hypermarket and 2L Bldg. A, SM Store
SM City BF Parañaque GL, SM Supermarket and GL, SM Store
SM Hypermarket Sucat Lopez SM Hypermarket
SM City Bacoor Lower GF and 3rd Floor, SM Store
SM City Molino SM Hypermarket and SM Store
SM City Dasmariñas SM Supermarket and SM Store
SM Marketmall Dasmariñas SM Hypermarket
SM City Rosario SM Supermarket and SM Store
SM City Trece Martires UGF, SM Supermarket and UGF, SM Store
SM Center Imus SM Supermarket and Event Center
SM City Santa Rosa GF, SM Supermarket and GF, SM Store
SM City San Pablo GF, SM Supermarket and 2F, SM Store
SM City Calamba GF, SM Supermarket and GF, SM Store
SM City Lucena GF, SM Supermarket and GF, SM Store
SM City Batangas SM Supermarket, 2F, SM Store near Escalator and GF, near Mall Entrance
SM City Lipa GF, SM Supermarket and SM Store Customer Service
SM City Naga SM Supermarket and SM Store
SM Center Lemery SM Hypermarket
SM City Legazpi GL, SM Supermarket and GL, SM Store & 3L Customer Welfare 
SM City Daet GL, SM Supermarket and SM Store 
SM City Cebu GL, SM Supermarket and UGL, SM Store 
SM City Consolacion GL, SM Supermarket
SM Savemore Market Tacloban 2nd Floor
SM City Ormoc GF, SM Hypermarket
SM Seaside City Cebu SM Supermarket and SM Store
SM City Iloilo LGF, SM Supermarket and SM Store
SM City Bacolod GF, South Wing Bldg., SM Supermarket and GF, North Wing, SM Store
SM City Puerto Princesa SM Supermarket and SM Store
SM City Butuan GF, SM Supermarket and GF, SM Store
SM City General Santos GF, SM Supermarket and GF, SM Store
SM City Davao GF, SM Supermarket and GF, SM Store
SM City Lanang Premier GF, SM Supermarket, LGF and UGF
SM City Mindpro GF, SM Supermarket, GF, 2F, & 4F SM Store
PhilPost
PhilPost
  • Acceptance of all classes of mail
  • Sales of Postage Stamps
  • Application for Postal Identification Card and ID Capturing
  • PHLPost Pak
  • Allied postal products and services
MALL LOCATION
SM City North Edsa LGF / Annex
SM Southmall LGF
SM City San Jose Del Monte Basement 2
SM City Manila 5F
SM City Bacoor 3F
SM Mall of Asia 2F GSE / 8AM to 5PM (Contact No.: 0967-314-6278)
SM City Cabanatuan 3F / 10AM to 5PM (Contact No.: 0943-706-4563)
SM City Pampanga 3F, Main Bldg. / 9AM to 5PM
SM City San Lazaro

LGF / 10AM to 7PM, Mon. to Fri. (Contact No. 0916-798-3364)

Quezon City (QC) LGU
Quezon City (QC) LGU
  • Assessment of Real Property Tax
  • Payment of Real Property Taxes
  • Payment of Business Taxes
  • Individual Community Certificate (CEDULA)
  • Miscellaneous fees (Certified True Copy, Birth Certificate)
MALL LOCATION
SM City North EDSA Low Ground, The ANNEX
San Jose Del Monte LGU
San Jose Del Monte LGU
  • Issuance of New Business Permits;
  • ssuance of Working/Occupation Permits;
  • Renewal of Business Permits;
  • Issuance Certificates and Special Permits;
  • Issuance of Sanitary Permits/Health Permit;
  • Issuance of Locational Clearance/Certificate;
  • Issuance of Fire Safety Inspection Certificate;
  • Issuance of Certificate of Non-coverage;
  • Issuance of Certificate of Electrical Inspection;
  • DTI Negosyo Center; and
  • Acceptance of Payments for:
    • New business permit fees
    • Working/occupation permit fees
    • Certificates and special permit fees
    • Traffic Violation Fees
    • Real Property Tax
    • Fire Safety Inspection Fees
    • Community Tax Certificate Fees
    • Professional Tax Receipt
MALL LOCATION
SM City San Jose Del Monte Basement 2, B1, MAIN BUILDING
Security and Exchange Commission (SEC)
Security and Exchange Commission (SEC)
  • Pre-processing of registration applications of corporations and partnerships
  • Pre-processing of applications of amendments of corporations
  • Monitoring of the corporation's compliance with reportorial requirements
  • Receiving of reportorial requirements
MALL LOCATION
SM City North Edsa LGF / Annex
SM City Manila 5th Floor
Social Security System (SSS)
Social Security System (SSS)
  • Forms issuance
  • Receiving of applications for membership, benefits and loans
  • Receiving of contributions and loan collections list
  • Issuance of SSS number for employees and the self-employed
  • Status verification of membership, contributions, salary loans, and other benefits and claims
  • Application for SSS UMID Card and ID Capturing
MALL LOCATION TIME
SM Aura Premier 7F, B2, SM Aura Tower  10AM to 5PM
SM City Bacoor 3F, Main Bldg.  
SM City Cabanatuan 3F, SM, Main Bldg.  
SM City Cebu 2F, Main Bldg.  
SM City Consolacion 2F, Main Bldg.  
SM City North Edsa LG, SM, The Annex  
SM City Pampanga 3F, Main Bldg. 9AM to 5PM

 

Malls accepting payments only:

MALL LOCATION
SM City North Edsa UGL North Towers, SM Supermarket and UGL Main Building, SM STORE
SM Center Pasig LGF, SM Hypermarket
SM Cherry Shaw LGL, SM Supermarket
SM Aura Premier LGF, SM Supermarket and LGF SM Store
SM Southmall UGL, SM Supermarket and UGL & 3L, SM Store
SM City Baguio LG, SM Store
SM City Rosales GL, SM Hypermarket and GL, SM Store
SM City Urdaneta Central Entrance, SM Supermarket and GL, SM Store 
SM City Dagupan GL, SM Supermarket
SM City Cauayan GL, SM Supermarket and GL, SM Store 
SM Center Tuguegarao Downtown GL, SM Hypermarket 
SM City Cabanatuan GF, SM Store
SM Megacenter Cabanatuan UGF, SM Store
SM City Tarlac UGL, SM Supermarket and SM Store
SM City Olongapo GL, SM Supermarket and L2, SM Store
SM City Olongapo Central GF and 2F, SM Store
SM City Pampanga GL, SM Supermarket and GL, SM Store
SM City Clark GL, SM Hypermarket and GL, SM Store
SM City Telabastagan GL, SM Supermarket and GL, SM Store
SM City San Fernando Downtown GL, SM Supermarket and 2L, SM Store
SM Savemore Apalit GL, SM Hypermarket
SM City Marilao GL, SM Hypermarket and GL, SM Store
SM City Baliwag GL, SM Hypermarket and GL, SM Store
SM Center Pulilan GL, SM Hypermarket and GL, Entrance 2
SM City Grand Central GL, SM Supermarket and 2L, SM Store
SM Center Sangandaan GL, Supermarket
SM Center Valenzuela 2F, SM Hypermarket and 3F, SM Store
SM City Novaliches GF, SM Supermarket and GF, SM Store
SM City San Jose Del Monte UGF, SM Supermarket and Basement 1
SM City Manila LG and 5L and 3L, SM Store
SM City San Lazaro LGF, SM Supermarket and UGF, SM Store
SM Savemore Nagtahan Inside SM Savemore
SM City Taytay GL, SM Hypermarket and GL, SM Store
SM Center Angono UGF, SM Savemore
SM City East Ortigas GF, SM Supermarket and GF, SM Store
SM City Sta. Mesa LGF, SM Supermarket and 2L, SM Store
SM City Marikina GL, SM Supermarket and 2L, SM Store
SM City Masinag UGL, SM Supermarket and LGL, SM Store
SM City San Mateo GF, SM Supermarket and 2F, SM Store
SM Cherry Antipolo GL, SM Supermarket and GL, SM Store
SM Cherry Congressional GL, SM Hypermarket
SM City Bicutan UGL Bldg. B, SM Hypermarket and LGL Bldg A, SM Store & LGL Bldg B, Consumer Welfare Desk
SM Center Muntinlupa SM Hypermarket
SM Center Las Piñas SM Hypermarket
SM City Sucat GL Bldg. A, SM Hypermarket and 2L Bldg. A, SM Store
SM City BF Parañaque GL, SM Supermarket and GL, SM Store
SM Hypermarket Sucat Lopez SM Hypermarket
SM City Bacoor Lower GF and 3rd Floor, SM Store
SM City Molino SM Hypermarket and SM Store
SM City Dasmariñas SM Supermarket and SM Store
SM Marketmall Dasmariñas SM Hypermarket
SM City Rosario SM Supermarket and SM Store
SM City Trece Martires UGF, SM Supermarket and UGF, SM Store
SM Center Imus SM Supermarket and Event Center
SM City Santa Rosa GF, SM Supermarket and GF, SM Store
SM City San Pablo GF, SM Supermarket and 2F, SM Store
SM City Calamba GF, SM Supermarket and GF, SM Store
SM City Lucena GF, SM Supermarket and GF, SM Store
SM City Batangas SM Supermarket, 2F, SM Store near Escalator and GF, near Mall Entrance
SM City Lipa GF, SM Supermarket and SM Store Customer Service
SM City Naga SM Supermarket and SM Store
SM Center Lemery SM Hypermarket
SM City Legazpi GL, SM Supermarket and GL, SM Store & 3L Customer Welfare 
SM City Daet GL, SM Supermarket and SM Store 
SM City Cebu GL, SM Supermarket and UGL, SM Store 
SM City Consolacion GL, SM Supermarket
SM Savemore Market Tacloban 2nd Floor
SM City Ormoc GF, SM Hypermarket
SM Seaside City Cebu SM Supermarket and SM Store
SM City Iloilo LGF, SM Supermarket and SM Store
SM City Bacolod GF, South Wing Bldg., SM Supermarket and GF, North Wing, SM Store
SM City Puerto Princesa SM Supermarket and SM Store
SM City Butuan GF, SM Supermarket and GF, SM Store
SM City General Santos GF, SM Supermarket and GF, SM Store
SM City Davao GF, SM Supermarket and GF, SM Store
SM City Lanang Premier GF, SM Supermarket, LGF and UGF
SM City Mindpro GF, SM Supermarket, GF, 2F, & 4F SM Store
Technical Education and Skills Development Authority (TESDA)
Technical Education and Skills Development Authority (TESDA)
  • Receive applications for Assessment and Certification; Special Order (SO) and Certification, Authentication and Verification (CAV)
  • Release national certificates (NCs), SOs and CAVs
MALL LOCATION
SM City Bacoor 3rd Floor
Tourism Infrastructure and Enterprise Zone Authority
Tourism Infrastructure and Enterprise Zone Authority
  • Processing of Travel Tax Payments
  • Processing of Travel Tax Exemption Certificates
  • Processing of Reduced Travel Tax Certificates
  • Receiving of Travel Tax Refund Applications
MALL LOCATION TIME
SM City Bacoor 3F, Main Bldg.   
SM City North Edsa LG, The Annex  
SM City Pampanga 3F, Main Bldg. 9AM to 5PM