We’ve always believed that our people are at the core of our organization. They are the key players that help us achieve our business goals and it is for that reason that we prioritize and invest in their learning, growth, and overall wellbeing.

Entering this new age where everything is changing rapidly and happening at hyper speed, SM Supermalls remains steadfast, determined to continuously innovate the employee experience with programs that are anchored on purpose, passion, and performance – the pillars that make up the totality of life in SM. We continue to strengthen employee communication, learning, and engagement with programs such as leaders’ town halls, coaching and mentoring sessions, SM Masterclass, online mental health counselling, and wellness learning series, among others. Through these groundbreaking programs, we achieved our business targets, retained 90% of our high potential talents, delivered 94% in training coverage, and achieved 100% in employee engagement reach.

We are glad to share that our efforts did not go unnoticed as we recently received three awards from global awarding institutions. These include a Gold Award for Excellence in Learning and Development and a Silver Award for Excellence in Employee Engagement from the HR Excellence Awards 2022 (HREA) Philippines. We also received a Bronze Stevie Award for Employer of the Year (Retail) from the 2022 Stevie Awards for Great Employers (SAGE).


In photo: SM Supermalls was represented by Cheryll Ruth L. Agsaoay, Vice President for Human Resources (center), Joseph Anthony Rodriguez, Asst. Vice President for Human Resources (left), and Chloe D. Chua, Senior HR Manager for Internal Communications & Employer Branding (right)


Ms. Cheryll Ruth L. Agsoaay, Vice President for Human Resources said, It is an honor to be recognized by these global institutions for our efforts to transform the SM Supermalls employee experience. These accolades highlight our strength and drive to propel our organization to the future. We are committed to continuously innovate our programs attuned to the changing needs of our people, the business, and our communities.”


Winners of the 2022 Stevie Awards for Great Employers were announced on September 17, 2022 at the Caesar’s Palace in Las Vegas, Nevada, USA, while the winners of the first ever HR Excellence Awards 2022 (HREA) Philippines were announced on September 23, 2022, at a gala dinner at Hilton Manila.