SM Sensory Lab: A Calming Corner
The SM Sensory Lab — A Calming Corner, created in partnership with the Department of Social Welfare and Development (DSWD) and the National Council on Disability Affairs (NCDA), is the first sensory-friendly calming corner in the Philippines. This thoughtfully designed space provides a soothing environment where individuals experiencing sensory processing challenges can take a break from overwhelming sights, sounds, and activity inside the mall.
Why We Built the SM Sensory Lab
Rooted in SM’s commitment to create a Mall for All, the SM Sensory Lab reflects the company’s ongoing mission to make every space more inclusive, accessible, and welcoming to every Filipino. By designing experiences that put people first, SM ensures that every corner of the mall is shaped with genuine care and consideration…all for you.
With the introduction of the country’s first sensory‑friendly calming corner, and the plan to bring similar spaces to more malls, SM hopes to make each visit more comfortable, reassuring, and meaningful for every member of its community.
What the SM Sensory Lab Offers
Designed to support individuals with diverse sensory needs, the SM Sensory Lab provides a calming environment where guests can feel safe, grounded, and at ease. The space features:
- Soft, adjustable lighting to reduce visual overstimulation
- Comfortable seating that helps guests relax and reset
- Tactile and sensory-friendly materials that provide soothing sensory input
- Calming visual elements that promote focus and emotional regulation
Together, these features create a peaceful retreat for anyone who may feel overwhelmed by the busy mall environment.
The SM Sensory Lab is free of charge and open daily during mall hours, offering mall guests and families a quiet, supportive place to pause and recharge anytime they need it.
You’ll find the first SM Sensory Lab at Level 3, South Parking Building, SM Mall of Asia.
A Look Inside the SM Sensory Lab
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Soft Lighting: Gentle, non-flashing lights.
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Quiet Environment: low noise levels to minimize auditory overload.
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Comfortable Seating: soft chairs, cushions, and mats for relaxation
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Sensory Tools: toys, blankets, or calming visuals
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Visual Support: Calming imagery to help visitors feel more in control.
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Organized Space: a tidy, organized space to avoid sensory overload from clutter
A Simple Way to Begin Your SM Sensory Lab Experience
Getting access to the SM Sensory Lab is quick and easy. Just follow these three steps:
- Download the SM Malls Online App
Install the SM Malls Online app on your mobile phone to begin the registration process
- Scan the QR Code
Upon arriving at the SM Sensory Lab, scan the designated QR code using the app to generate your access coupon
- Redeem Your Coupon
Present and redeem the coupon through the app to enter the Sensory Lab.
Please note: Access to the SM Sensory Lab is subject to space availability, and redeeming a coupon does not guarantee immediate entry. This helps us maintain a calm, comfortable, and safe environment for all guests.
Your Helpful Guide to the SM Sensory Lab
The space welcomes mallgoers who may experience sensory processing challenges. Guests of all ages may enter, with children accompanied by one parent or caregiver to help maintain a calm, spacious environment.
Visitors will need to register online via the SM Malls Online app upon arrival at the SM Sensory Lab. This helps us manage the flow of guests and ensure that everyone can enjoy a calm, comfortable, and unrushed experience inside the space.
The SM Sensory Lab is free and open to everyone who may benefit from a calm, quiet space—especially those experiencing sensory processing challenges.
The SM Sensory Lab operates during regular mall hours; however, entry is subject to availability. Please note that the space is limited, and capacity will be carefully managed to maintain a calm, comfortable environment for all guests.
To ensure fair access for all visitors, stays may be limited up to one (1) hour or depending on demand.
To protect the privacy and comfort of all visitors, photography and video are not allowed inside.
A staff member from the National Council on Disability Affairs will be available to assist and oversee proper use of the area.
Service animals are permitted in accordance with mall policies.
