What stores can I order from, using the Aura Shopper?
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- All essential, retail, and food stores are available to order from. As long as they're open, our personal shoppers can shop on your behalf.
- Only banks, salons, and other such services are not valid.
- You can check out what's open through the Aura Guide. You can also view all the food menus here.
How much is the service fee?
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- The service fee to book a personal shopper is Php50.
- If you choose to have your purchases delivered, the delivery fee is Php150 for the first 5km (plus Php10 for every succeeding km).
- If you pick up your items at the curb-side pick-up area, you only need to pay for the Php50 personal shopper service fee.
What are the modes of payment?
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- You can pay via - Cash on Delivery, BDO Online Bank Transfer, and GCash.
Where does the Aura Shopper deliver to?
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- The Aura Shopper delivers to any area within 10km from SM Aura Premier
Can I add more items or change some items that I listed in my order form?
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- Yes. Once your personal shopper has been assigned, you can freely message him/her about any additions or changes you want made.
What if one or more of the items I want isn't available?
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- Don't worry. You will only be asked to pay for what your personal shopper is able to purchase on your behalf.
If none of my items are available, can I cancel? Do I still need to pay the personal shopper service fee?
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- You can cancel and we will not charge you for the personal shopper service fee. You only need to pay if any items you want are received.
