Chinabank makes account opening digital, effortless

Chinabank continues to improve its redesigned digital banking platforms, adding an online account application feature so new customers can start banking with Chinabank without visiting a branch or submitting physical documents.

Through My CBC and My CBC Online, Filipinos 18 years old and above can quickly and remotely set up their first Chinabank ATM account, or Chinabank OKS Peso Savings account if OFW or beneficiary of an OFW, in just a few simple steps and without having to make a deposit right away.    

The easy account opening process starts with downloading My CBC on Google Play Store or Apple App Store, or if internet banking is preferred, by visiting the Chinabank website and signing up on My CBC Online.

The on-screen prompts are easy to follow: select an account, provide the required information, enter the OTP sent to the registered mobile number or email address, upload one valid ID, take a selfie or upload a photo, click “submit,” and create a My CBC or My CBC Online username and password. 

The bank then conducts identity verification and document authentication in line with regulatory requirements, which usually takes two banking days.  Once approved, the new account is immediately ready for digital banking transactions. Customers should fund their new Chinabank accounts to be able to pay bills or transfer funds to other accounts and e-wallets. 

With a Chinabank account, customers enjoy access to a wide range of financial services to save and establish credit history.  In this digital age, the bank's powerful and user-friendly mobile app My CBC and its web-based counterpart My CBC Online are essential tools for managing finances and achieving financial stability.

Chinabank Innovation and Transformation Officer Jay Sabido said this significant upgrade to My CBC and My CBC Online is in line with the bank’s digital-first banking approach to meet rising consumer expectations, boost operational efficiency, and expand service availability beyond the branch network.

“We are combining the services that people need to conveniently and securely manage their finances on any device.  But more importantly, we are lowering the barriers to owning a bank account so more people can enjoy the financial security, stability and flexibility of having a financial partner like Chinabank,” he noted.

The fourth largest private universal bank in the Philippines, Chinabank is continuously strengthening its technology infrastructure to offer simple, efficient, secure, and digital-first banking experiences to customers. It was named Best Domestic Retail Bank of the Year by the Asian Banking & Finance in 2024.  The bank was also distinguished by its technology partner with the Big Shift Champion of the Year award in 2023 for outstanding achievements in digital transformation and customer engagement, and the Enterprise Planning and Execution Excellence of the Year award in 2024.