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1. What is DOWNLOAD, SHOP & FLY?
Download, Shop & Fly is an in-app digital couponing campaign that rewards SM Supermalls mobile app users instant P100 discount from participating brands and a chance to win a trip for 2 to one of five Asian destinations: JAPAN, SOUTH KOREA, SINGAPORE, TAIWAN, or CHINA, starting February 1-March 31, 2018.

2. How do I download the SM Supermalls mobile app?
User has to go either On the App Store or Google Play Store and search for “SM Supermalls” and install.
The SM Supermalls mobile app is compatible to at least Jellybean and iOS 7 devices only.

3. How do I participate in DOWNLOAD, SHOP & FLY promo?
User needs a strong and stable internet connection when using the mobile app.

Digital coupons will be automatically be available every time the user logs on to the SM Supermalls app.

Simply tap the digital coupon in the Coupons Tab to see the list of SM Seaside City Cebu’s participating brands. Each coupon offers P100 discount instantly with a minimum single receipt purchase of P1,000. Every redeemed coupon becomes an e-raffle entry for the Asian country trip for two.

4. How many times can I claim the coupons?
Each coupon can only be claimed once during the whole promo duration.

5. Who are qualified to join this promo?
All registrants of the SM Supermalls mobile app.

6. Can I avail the Download, Shop & Fly coupons in other SM malls?
Promo is valid for SM SEASIDE CITY CEBU mall only.

7. How will I know if the promo is still ongoing and valid?
The coupons will be labeled as promo ended and will not be redeemable any more.

8. Until when may I join and claim my prize?
The Download, Shop & Fly promo runs from February 1 until March 31, 2018 only.

9. How will I know if I win the e-raffle for a trip for two to the following Asian destinations: Japan, South Korea, Singapore, Taiwan and China?
Winners will be notified via registered email and mobile phone. The list of winners will also be posted on SM Seaside City Cebu’s official social media accounts and mall posters.

10. When is the raffle draw

Destination

Schedule of Raffle Draw

Number of Winners

Cut off time for the release of e raffle entries

Period covered for the raffle entries

Japan

February 12, 2018 | 2pm

3 winners

Feb 11, 7:30pm

Feb 1-11

Korea

February 26, 2018 | 2pm

3 winners

Feb 25, 7:30pm

Feb 1-25

Singapore

March 12, 2018 | 2pm

3 winners

March 11, 7:30pm

Feb 1-Mar 11

Taiwan

March 26, 2018 | 2pm

3 winners

March 25, 7:30pm

Feb 1-Mar 25

China

April 2, 2018 | 2pm

3 winners

March 31, 7:30pm

Feb 1-Mar 31

11. If I didn’t win the raffle in the first draw, can I still win in the succeeding draws?
Customers’ e-raffle entries not drawn will still be valid across all draws.

12. Is the prize convertible to cash?
No.

13. Who do I contact for more information and other concerns?
Call at (02) 876-1111 or email us at customercare@smsupermalls.com.

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