1. Promo period is from September 16, 2019 (12MN) to December 10, 2019 (11:59pm) 

2. Dear SM Santa Campaign is a digitized Santa mailbox wherein customers (kids and kids at heart) can submit their Christmas wishes by writing an electronic letter to SM Santa.

3. #DearSMSanta mechanics will be announced on SM Supermalls Microsite, social media pages, mall posters, and digital directories in the participating malls.

4. In order to join, participants can submit their letters through: 

STEP 1: 

a) Visit the microsite: 

b) Visit the SM Santa Mailbox Stations, a tablet is present to electronically submit the letter in participating SM malls 

STEP 2: 

A form needs to be filled out with the following information: 

  1. Full name of letter sender
  2. Birthday of letter sender
  3. Address of letter sender
  4. E-mail Address (/Parent’s E-mail address for minors) of letter sender
  5. Name of wish recipient 
  6. Message and wish

STEP 3: 

Once the form has been sent, customer will be directed to the ‘THANK YOU’ page. Customer will have an option to share the microsite link to his/her Facebook account.

STEP 4: 

Customer will be receiving a confirmation email that the electronic letter has been received by SM Santa.

 5. How to determine the winners:   

  • For the entries to be valid and qualified, the following must be considered: 
    • Christmas wish must be a physical and/or material thing 
    • Christmas wish should not cost more than Php5,000.00
    • Christmas wish/item can be bought in SM malls 
    • One (1) unique customer = One (1) valid raffle entry 
    • Multiple submissions of the same person will only equate to one (1) unique raffle entry—only the first entry submitted shall be valid
  • 60 qualified winners/wishes will be granted with the breakdown as follows: 

55 mall customers  (1 wish granted per mall)

5 wishes for those coursed through website

60 Total Winners

  • All entries will be included in the electronic raffle draw with the presence of a DTI Representative. The electronic raffle draw will be held on December 12, 2019 at the 12th Floor GMA New Media, GMA Network Inc., EDSA corner Timog St, Diliman, Quezon City to be witnessed by a DTI representative and shall be announced on SM Supermalls social media account: 

6. Announcement of Winners is scheduled on or before December 16, 2019.

7. Prize is non-transferrable and not convertible to cash.

8. Raffle winner shall be notified through his/her registered mail and will be given 60 days from receipt of registered notification to claim the prize. Prizes will be claimed at the mall administration office. Unclaimed prizes shall be forfeited and disposed according to the discretion of the sponsor with concurrence of DTI.

9. The Winner must present the following to an authorized SM Supermalls representative when claiming the prize:

  • One (1) valid ID with complete real name, age, gender, picture and complete address. Photocopy of any of the documents (i.e. birth certificate, marriage contract, SSS ID, driver’s license, school ID and/or passport)
  • If the winner is a minor, then he/she must be accompanied by his/her parent/s or legal guardian
  • Proof of e-mail notification that the said participant is a winner

10. SM Supermalls shall be free from responsibility in cases of injury, accident or death during the gaming period or by claiming the prizes.

11. Employees of shopping Center Management Corporation, its affiliates, and mall tenants of the SM mall, agencies, service providers, respective officers and their relatives up to second degree of consanguinity or affinity are not qualified to participate in this promotion campaign.

12. Persons reporting regularly to the promoter, sponsor, advertiser under a contract of service and who, by the nature of the service they render may have a direct and personal knowledge of this promotion are likewise disqualified.

Control Measures:

  1. A DTI representative shall be invited to check, test, validate, and verify the computer system for receiving entries and registration, assigning random computer-generated raffle entries, and drawing of winners. A copy of the said system shall be sealed in an envelope and signed by the DTI representative for safekeeping of Digify, Inc. for verification of DTI anytime. 
  2. A printed copy of the properties of the program shall be given to the DTI Representative after verification. The DTI representative shall check the database of the promo.
  3.  Another DTI representative will be invited to be present during the actual drawing of the raffle winners.
  4.  Digify, Inc. will generate a list of qualified participants/entries before the draw.
  5.  Raffle numbers will be assigned at random to all qualified participants in the presence of the DTI representative before drawing winners.
  6. A copy form shall be sealed in an envelope and signed by a DTI representative for safekeeping of Digify, Inc. and for verification of DTI anytime until all prizes are claimed.
  7. The first and last number shall be shown on screen before drawing of winners.
  8. Winners shall be drawn one at a time using the randomly assigned raffle number.
  9. Two (2) reserved entries per mall shall be drawn. The reserved entries shall be numbered and the first reserved entry drawn shall be declared as the winning entry just in case the winner is ruled by the Board of Judges as disqualified with approval from DTI. Process continues until a winner is found.
  10. After the winner is determined, it will be verified from the generated list by a Digify, Inc  representative and the DTI representative. A soft copy of the generated list of qualified participants and assigned raffle entry shall also be given to the DTI representative.
  11. The list of winners will be given to the DTI representative after determination. 
  12. A printed copy of the properties of the program shall be submitted to the DTI representative after each witnessed draw.
  13. Database / list of participants shall include name, age, e-mail address 
  14. All complaints and queries regarding this promotional activity shall be attended by SM Supermalls hotline that may be reached by dialing (+632) 876-1111 from Monday-Friday at 10am-5pm.
  15. shopping Center Management Corporation reserve the right to disclose and publish names, photos and other information of the winners in any mode or manner, as relevant to the Promotion, in any mode or manner as they may deem appropriate.
  16. By accepting the prize, the winner should agree to the following terms and conditions of shopping Center Management Corporation.
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